Frequently Asked Questions
1. Do you buy Pinball Machines?
We do buy machines from time to time, but it just depends on the title and what condition it is in. We require that you email us pictures of the machine along with an asking price. We will then consider purchasing your machine. We only buy arcades that are from 2000 and more recent ones. We do NOT purchase junked machines.
2. Do you sell parts?
No. We only sell complete machines, but not the parts. For more about our complete Pinball Machines collection, click here, https://pinballbase.com/shop/
3. Is there any verification upon purchasing the machines?
Yes, in some cases we do require additional and documents before processing orders.
4. How long does it take to deliver to me?
it can take between 5-12 days within the US & Canada and might be longer for international customers.
5. Shipping Policy:
We can deliver to interested persons who would like to get a machine from us but will not have the capability to come over for pickup. A delivery fee will need to be paid and the cost will vary depending on your location. If you have any other questions concerning delivery, kindly get in touch with us.
If you are within driving distance and would love to come for pickup that is fine since we also accept local pickup. However, all pickups are done on weekends, Saturdays & Sundays to be precise and a 10% deposit must be made prior to the date of pickup.
Return & Exchange Policy:
We accept return after 14 days provided there are no scratches, dent, or damages on the machine. We provide the full price paid for the machine but the buyer will cover the delivery cost. We also accept machines to be exchanged after 14 days with the difference covered by either party depending on the cost of each machine. All our machines come with a 12-month warranty. Our warranty covers the repair and replacement of all movable parts within the stipulated period.